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Newsletter - December 2022

Newsletter - Practice update - January 2023


Welcome to St Helens Medical Centre

With patients needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisation.


Job Advert

We are looking for a Patient Advisor to join our friendly team. Please follow the below links for more information - 

Patient Advisor advert

Application Form


Strep A update

On top of our normal high winter workload, we, like every other practice nationally, are seeing a large number of calls related to concerns around strep A and scarlet fever, following reports that there has been an increase of cases. While most children will only have a mild illness, some may become seriously unwell, so if you are concerned about your child, please seek medical help.

You can get more information on what to look out for and when to seek medical help on the Healthier Together website: https://what0-18.nhs.uk/parentscarers/worried-your-child-unwell/scarlet-fever or by watching this video: https://www.youtube.com/watch?v=vJ6E8WAnbHM

We are doing our best to ensure patients who need to be seen on the same day can be. We may not have capacity to see everyone and understand that delays getting through can be frustrating. We apologise for longer than usual waits to speak to our reception team.

After discussion with the Hampshire and Isle of Wight Integrated Care Board, we may have to make the difficult decision, along with many other local practices, that we may need to temporarily delay routine appointments to ensure urgent cases can be seen quickly. This will be done according to clinical need, and we will do what we can to reduce disruption.

If you are unable to attend an appointment or need to rearrange, please let us know as soon as possible, so that we can offer it to others.

Please be patient with us and if your reason for contacting us isn’t urgent please consider getting back in touch on another day. If you can have your request dealt with online such as repeat prescription requests, general queries or fit to work certificates, pleasSystmOne online or eConsult. 

Parents or guardians of children can also download the Healthier Together App for free onto their smartphone or through the website for instant advice on many common conditions: www.what0-18.nhs.uk/

Your local pharmacy can help with some minor ailments such as the common cold, upset stomach, or aches and pains. However, if you are getting worse or things change you can visit NHS 111 online, find your nearest Urgent Treatment Centre, or in an emergency, dial 999 or visit the emergency department.

Thank you for your understanding.


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Patient Forum - AGM

On Monday 13th March the Patient Forum will be holding a meeting at St Helens Medical Centre where the election of Chairman/Vice Chairman will take place. If any patients would like to attend please let the surgery know by emailing hiowicb-hsi.sthelensmc@nhs.net for the attention of Jolie - thank you. 


How can I get my Covid or flu vaccine? Click here to find out how.


St Helens GP vacancy - for more information please click here.


Harmonie Research Study - click here to find out more. Recent BBC coverage about it can be read here.


Space4U - a safe haven for young people living on the Isle of Wight aged 11-17 years, click here to find out more.


Online Services

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Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsAccess Summary Care Record

The above quick links for prescriptions and appointments are only accessible for patients who are signed up to SystmOne Online. If you wish to register please contact the surgery.


St Helens Medical Centre is an Armed Forces veteran friendly accredited GP practice, click here to find out more

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Health for Young People - Click here


Isle find it directory - where patients can access information in one place Click here


Dementia Friendly Practice - Dementia Action Alliance

Age UK

(Site updated 24/01/2023)
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